Use the Accounting Checker tool to verify the consistency of accounting data in ACTIVE Net.
Go to Administration > Financial Settings > Accounting Checker.
Search for and select one or more Customers to check accounting for, if necessary.
Choose one of the following:
To check the consistency of artransaction and receiptdetail, select Artransaction and Receiptdetail. Every payment plan balance should be equivalent to the related receiptdetail charges – payments.
To check the consistency of artransaction and generalledger, select Artransaction and General Ledger. Every payment plan balance should be equivalent to the amount in the related A/R account.
To check the consistency of the paymentplan amount and the Schedule due amount, select ArscheduleHeader and ArscheduleDetail. The total schedule due amount should be equivalent to its payment plan amount.
To check the consistency of the deferred revenue GL account, select Deferred Revenue Account.
Click Submit.