Add New / Change Customer Subsidy

To add or edit a subsidy for a customer:

    1. In the Subsidy Information section:

      1. Select the required subsidy from the Name dropdown.

      2. Set the subsidy Status to either Active or Inactive.

    2. In the Allocations section, set a Date Range for the subsidy.

Note that the amount is determined by the start date of a date range and the allocation configuration of the subsidy. The amount is automatically allocated after the selection of start date and cannot be modified. Only admin users and staff users whose user profile has Full Access to the AUI > Administration > System Settings > System User Profiles > Add New button or an existing profile > Function and Report Authorities > Function Options > Front Desk/Administration: Population - Customer Subsidies - Override Subsidy Initial Allocation Amount permission can override the prefilled subsidy amount:

    1. In the Allocations section, .

 

To delete a subsidy, click the Delete button.