Use a gift card search to look up gift cards that have been sold to customers in the past.
Go to Front Desk > Inquire about Gift Cards or Front Desk > Financial > Gift Card Inquiry.
Choose one of the following:
If you have the gift card on hand, scan or swipe the card to enter the gift card number in the Gift Card Number box.
Note: You can also manually enter the gift card number if the scan fails.
To search for a gift card based on the customer who has purchased it, enter the customer First Name and/or Last Name.
To search for a gift card based on the company that has purchased it, enter the Organization Name.
Click Search.
Click the Number of the gift card that you want to view.
The Gift Card Detail page appears.
Changing a gift card's expiry date or balance