A waiting list group refers to a collection of activities that staff users can group together for coordinated waitlist handling. When activities are part of the same waiting list group, enrolling a customer from the waiting list can automatically remove them from the waiting lists in other activities within the same group. This helps prevent duplicate enrollments and streamlines the management of waitlisted customers across related activities.
e:
Go to On the Administration Home > Registration Settings > Waiting List Management Groups page.
To create a waiting list group, click Add New. On the Add New Waiting List Management Group page, enter a name in the Waiting List Management Group Name field.
In the Waiting List Management Group Information section, enter a name in the Waiting List Management Group Name field.
In the Select Activities section, add activities to this waiting list group by clicking Add Activities and then searching for and selecting multiple activities. .
To remove one or more activities from the group, deselect the checkboxes for the unwanted activities and click Remove Activities.
Click Save.
When a customer registers from the waiting list of an activity in a waiting list group or register for an activity in a waiting list group directly:
If they are not waitlisted for other activities in the group, the registration process is unchanged.
If they are waitlisted for other activities in the group, a reminder message is displayed. If the customer proceeds with registration, they will be removed from the waiting lists of the other activities in the group, and the system will then notify them of the removals.
Moving a customer from a waitlist to an activity