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Adding or editing a payment account

Create separate payment accounts for each of your events, and set up direct deposits for your payments from ACTIVE Networks. Setting up separate payment accounts for your events allows to monitor the finances for each of your events separately, while still having the ability to check on the financials for your organization as a whole.

You can also create a new payment account that uses a different currency than the primary account, so that a single event accepts multiple currencies. To request this feature, contact us.

Note: If your organization has chosen to receive payment in Australian (AUD), British Pound (GBP), Euro (EUR), or New Zealand dollars (NZD), you can only accept payment by direct deposit.
  1. Click Settings > Payment accounts.
  2. Do one of the following:
    • To add a new payment account, click Add account.
    • To edit an existing account, select the account and then click Edit.
  3. Select whether you want to receive your payments from ACTIVE Network:
    • as a Direct deposit (ACH), or
    • by Check. This option is not available to organizations what receive payments in Australian or New Zealand dollars.