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Transferring membership

You can transfer a membership from one package to another package, and charge or refund the difference in price.

  1. Search for people.
  2. In the search result, click the member to open the profile page.
  3. Click Transfer membership.
  4. Click Select option.
  5. Select the option you want to transfer to and then click Select.
  6. Follow the on-screen instructions to charge or refund the difference in price.
    Note: If the member does not have a valid credit card or eCheck account on file, then the transfer is held as Pending Transfer and a link to a checkout page is emailed to the member.