This report displays a log of customer credit/debit card chargeback transactions. For each chargeback transaction, it includes the receipt/permit number, transaction date and time, chargeback status and reason, payer name, payer primary email address, payer ID number and dispute amount.
Go to Reports > Financial Reports > Chargeback.
In the Filters section, specify the Transaction Date/Time range, Payers, Company, Revenue Sites and Transaction Sites.
In the Options section, select the report Output Type from either Adobe Acrobat Reader or Microsoft Excel format.
Click Run Report.
Note: For complete descriptions of the options on this page, click here.