Use the Override Audit report to see which system users have authorized overrides for different types of transactions over a given date range.
Note: To tell ACTIVE Net to start saving details about transaction overrides, select the Save Transaction Override Information in System option in the Staff Side Transaction Override Information section of the General Configuration page.
Go to Reports > Financial Reports > Override Audit.
In the Filters section, specify the Date Range, Transaction Site, Override User, and/or any other details that you want to use to filter the report, if necessary.
In the Options section:
Choose one of the following options from the Include Transaction Overrides list:
To show only overrides related to refunds, fees, and credit cards, select Financial Overrides.
To show only other types of overrides, select Service Overrides.
To show all overrides, select All.
Select the Report Modules that you want to include in the report.
Select the Output Type for the report.
To include Daycare program price overrides and reasons in the report, select the Include price overrides and reasons (only for program) checkbox (the Report Module > Daycare checkbox must also be selected for this setting to take effect).
To include modifications to transactions with (pending) chargebacks in the report, select the Include chargeback overrides checkbox.
Click Run Report.