Requesting a refund for a customer

If your organization uses refund requests, then you can place a request to refund an individual customer's account credits. You can display a customer's available account credits, indicate which account credits you want to request a refund for, and create, edit, or cancel a refund request.

 

    1. Choose one of the following:

    2. On the Request Refunds page, click an amount in the Requested column to request a refund for that amount.

    3. Choose one of the following:

Related topics

Refunding a transaction

Scheduling a refund for a future date

Processing bulk refunds

 

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