This page is used to refund the charges or deposit of a permit.
Note: If you do not have permission to make transactions on multiple sites and this permit was not reserved at your site, you cannot view this page.
Go to Front Desk tab > Reserve > Refund Permit Charge.
Search for and select the desired Permit.
OR
From the Permit Functions page, click the Refund Charges or Refund Deposit link.
Search for and select the desired Permit.
The following fields are available in the Refund Permit Charges page, with the option to Refund, Cancel, or Refund and Cancel Permit (when canceling a permit) at the bottom of the page:
| Name of Field | Type | Description |
| Permit | Read only | Number of permit to refund. |
| Find a different permit | Hyperlink | Click the link to go to the Permit Search page, where another permit can be selected for refund. |
| Customer | Read only | Name of customer for whom the permit was issued. |
| Company | Read only | Name of company attached to the permit. |
Refund Charges |
||
| Include | Checkbox | Select the checkbox to refund a particular fee. |
| Description | Read only | Event name and description of the fee. |
Quantity |
Read only |
Number of units of the fee that has been charged. |
| Amount Paid | Read only | Total amount of the fee that has been paid. |
| Refund Quantity | Numeric | Number of units of the fee to refund. |
| Refund | Numeric | Total amount of the fee to refund. |
| Total | Numeric | Total amount of permit charges to refund to the customer. |
Staff Notes |
Text |
Notes for agency staff use only. These notes are not printed on the permit. |
| Customer Notes | Text | Notes for the customer that are printed on the permit. |