Email open/click through report

This report shows the results of email batches sent to customers, indicating how many emails were acknowledged (meaning opened and clicked through), unacknowledged (opened but not clicked through), and were not sent successfully.

 

The names and email addresses of the customers are listed under the appropriate sections (acknowledged, unacknowledged, unsuccessful).

Location

Reports > Population Reports > Email Open/Click Through

 

Clicking the Recall / Schedule a saved report definition button at the top of the page takes you to the Report Definitions page, where you can select a previously saved report definition.

 

The following fields are available on the Email Open/Click Through Report page:

Name of Field

Type

Description

Filters

Report Filter

Hyperlink

The following filter is available on the Email Open/Click Through Report page: Email Batch.

 

Click the Report Filter link to learn more about reports and their filters.

Options

Residency

Dropdown list

Include enrollees on the list based on their residency status:

  • Active Residents (have current residency status)

  • Non-Residents (do not have residency status)

  • Expired Residents (have residency status, but it has expired)

  • All Customers

Output Type

Dropdown list

The output type or format of the report, as selected from a predefined list.

 

The available output types are Adobe Acrobat Reader, HTML, and Microsoft Excel.

Save Report Definition

Report Title

Text

Option to save the report definition for later use.

 

Click the Report Filter link to learn more about report definitions.

Related topics

Return to Population reports

Return to Email