This report lists records of customer who cancelled their auto-renewals. This report includes customer information, membership details, auto-renewal status and auto-renewal cancelation information.
Reports > Membership Reports > Membership Auto-renewal Cancellation
Clicking the Recall / Schedule a saved report definition button at the top of the page takes you to the Report Definitions page, where you can select a previously saved report definition.
This following fields are available on the Membership Auto Renewal report page:
Name of Field |
Type |
Description |
Filters |
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Report Filter |
Hyperlink |
The following filters are available on the Membership Auto-renewal Cancellation report page: Package, Package Category, Package Site, Membership Start Date Range, Membership Cancel Auto-renewal Date, Membership Expiration Date Range, Customer, Customer Type, Customer City, Customer State, and Customer Zip/Postal Code.
Click the Report Filter link to learn more about reports and their filters. |
Options |
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Current auto-renewal tatus |
Dropdown list |
Choose one of the following:
Both - To include memberships with auto-renewal set to On and Cancelled.
Autorenewal on - To only include those memberships with auto-renewal set to On.
Cancelled only - To include only memberships with auto-renewal set to Cancelled. |
Include Historical Data |
Checkbox |
Option to include historical data. |
Retired |
Dropdown list |
Option to filter reports by customer status. The options are:
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Include membership |
Dropdown list |
Option to filter memberships by whether they are retention eligible. The options are:
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Output Type |
Dropdown list |
Option to select the output type or format of the report, from a predefined list.
The options are Adobe Acrobat Reader, HTML, or Microsoft Excel. |
Save Report Definition |
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Report Title |
Text |
Option to save the report definition for later use.
Click the Report Filter link to learn more about report titles. |