This report displays membership retention information of selected packages for a particular period. It shows the total number of members of the package, the number of retained members during the period, and the retention rate.
Reports > Membership Reports > Membership Retention
Clicking the Recall / Schedule a saved report definition button at the top of the page takes you to the Report Definitions page, where you can select a previously saved report definition.
This following fields are available on the Membership Retention Report page:
Name of Field |
Type |
Description |
Filters |
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Report Filter |
Hyperlink |
The following filters are available on the Membership Retention Report page: Package, Package Category, Package Site, Retention/Date Period, Customer Type, Demographic, Geographic Area and Age Range.
Click the Report Filter link to learn more about reports and their filters. |
Options |
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Retained Membership In |
Button |
Option to decide which records to include in the report.
The choices are:
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For Multi-Pass Packages |
Radio buttons |
Option to count multi-pass packages as one only, or count each pass holder individually.
The options are:
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Retired |
Dropdown list |
Option to include memberships of customers in the report depending on their status.
The options are:
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Output Type |
Dropdown list |
Option to select the output type or format of the report, from a predefined list.
The options are Adobe Acrobat Reader, HTML, or Microsoft Excel. |
Save Report Definition |
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Report Title |
Text |
Option to save the report definition for later use.
Click the Report Filter link to learn more about report titles. |