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Inserting merge fields in an email

Merge fields are displayed in brackets and represent specific information. For example, the merge field {Registrant first name} represents the first name of the person who receives the confirmation email.

  1. On the New email or Edit email page, in the message box, click where you want to insert the merge field.
  2. Click the button with curly brackets at the top-right corner of the message box. When the Merge-field appears, click to insert your desired merge field.
  3. Save your changes.