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Creating a message template

If the system pre-defined message templates don't meet your needs, you can compose and save a message as a template, and then reuse it.

  1. On the New email or Edit email page, enter or edit your email message.
  2. Click the message icon icon at the top-right corner of the message box.
  3. Click Save this message as a template.
  4. Enter a name for your template.
  5. Save your changes.