Managing a waiting list for an activity

An activity waiting list is a list of customers who are not yet registered in an activity (normally because there are currently no slots available) but have expressed the desire to register if a slot opens up. A waiting list normally exists only when an activity is full but you can also add customers to the waitlist even while there are still remaining slots available.

Note: You can only create a waitlist for an activity if you select the Allow Wait Listing checkbox on the Change Activity Details page for that activity.

1. Choose one of the following:

• Access the waiting list from Front Desk.

  1. Go to Front Desk. In the side-bar, click Registrations and select Waiting List Management.

  2. Search for and select the activity that you want to view the waiting list for.

• Access the waiting list from Administration.

  1. Go to Administration > Registration Settings > Activities.

  2. Search for and select the activity that you want to view the waiting list for.

  3. Click Manage Waiting List.

2. On the Change Waiting List page, select the customer who you want to modify and click one of the following buttons, if applicable:

• Move to front of list.

• Move up one position.

• Move to back of list.

• Move down one position.

• Remove selected entries.

• Unreserve to cancel a reservation for a customer and move them to bottom of the waiting list.

3. Click Submit.

Note: For complete descriptions of the options on this page, click here.

Related topics

Enrolling a customer in an activity

Moving a customer from a waitlist to an activity

Return to Registrations