Customizing the online Frequently Asked Questions page

You can post Frequently Asked Questions (FAQs) and answers on the customer (public access) site in order to assist your customers with using your site.  

 

On the customer site, the FAQ page looks something like this:

____________________________________________
Answers
to FAQs For Online Registration Customers
--------------------------------------------------------------------------------

Q: How do I create an account?
Q: How do I register?

Q: How do I create an account?

A: To create an account ... (detailed answer located here)
                                                                            Back to Top

Q: How do I register?

A: To register... (detailed answer located here)
                                                                            Back to Top

    1. Go to Administration > Web Admin > FAQ.

    2. Choose one of the following:

    3. Enter the Question to appear after a Q: on the customer site.

    4. Tip: Make sure your question ends in a question mark (?) for clarity.

    5. Enter the Answer to appear after the A: on the customer site.

    6. Click Save.

 

Note: For complete descriptions of the options on this page, click here.

Related topics

Sample FAQ questions and answers

Changing the order of the questions on the FAQ page

 

Return to Web Admin