Use this page to undo a membership scan made by a customer at an entry point.
Front Desk > Membership > Manage Membership Scan
You can use the following criteria in your search:
| Name of Field | Type | Description |
Date and Time Range (From, To) |
Date and Time |
Range of dates and times of membership scans to include in the search results.
Required. |
Entry Point |
Hyperlink |
Entry point where the membership scan was made.
Click the link to launch the Entry Point List page, where you can select one or more entry points. |
Customer |
Hyperlink |
Customer who made the membership scan.
Click the link to launch the Customer Search page, where you can select one or more customers. |
Package |
Hyperlink |
Membership package of passes to include in the search results list.
Click the link to launch the Package Search page, where you can select one or more packages. |
Package Category |
Hyperlink |
Package category of passes to include in the search results list.
Click the link to launch the Package Category List page, where you can select one or more package categories. |
Extend for Suspended Time |
Checkbox |
Extend the expiry date of the membership package for the duration of the suspension.
For example, if the package is set to expire on June 10, but it was suspended for 5 days before it expired, the expiry date will be extended to June 15. |
Click Search to start the search.
The Search Results section displays the membership scans that meet the search criteria. The Search Results section includes the following fields:
| Name of Field | Type | Description |
Check Out |
Checkbox |
Select the checkboxes for the customers who you want to check out of the facility (they are leaving or have left the facility). |
Undo Scan? |
Checkbox |
Undo the membership scan. |
Customer |
Text |
Name of customer who made the membership scan. |
Package |
Text |
Membership package of the pass that was scanned. |
Date and Time |
Date and Time |
Date and time of the membership scan. |
Check in Entry Point |
Text |
Entry point where the membership was checked in. |
Check out Entry Point |
Text/Dropdown List |
Entry point where the membership was checked out.
If no entry point is listed, select the entry point to use to check out the membership from the dropdown list. |
Click Submit to undo all the selected membership scans.