Change company details

Use this page to modify a company record.

Go to section

Customer

Contact

Miscellaneous

 

When performing a transaction (for example, debiting an account), you can click the Company Name link to modify the company record.

 

The Change Company Details page includes the following options:

Name of Field Type Description

Customer

Company Name

Text

Name of the company.

Required.

Street

Text

Street address of the company.

Required.

Country

Dropdown list

Country of the customer's address.

 

Note: This field only appears if you have selected the Allow international addresses option in System Settings - General.

 

If you select a country whose states are not in ACTIVE Net's database (for example: Afghanistan), the dropdown list for states disappears and a text box appears in its place, where you can manually enter the name of the state.

City

Text

City of the company's address.

Required.

State

Dropdown list/Text

State or province of the customer's address.

Required.

Zip Code

Text

Zip or postal code of the company's address.

Required.

Contact

E-mail

Text

Contact e-mail address of the company.

Phone 1

Numeric

Main phone number of the company.

 

At least one of these two numbers is required.

Phone 2

Numeric

Other phone number of the company.

Fax

Numeric

Fax number of the company.

Web Site

Text

Website of the company.

Miscellaneous

Special Handling?

Checkbox

Select this checkbox if staff needs to be notified that the company requires special handling.

 

If selected, an alert siren icon is displayed when the company makes a transaction. Click the icon to display the company's alert notes.

Geographic Area

Dropdown list

Geographic area where the company is located, as selected from a predefined list.

Customer Type

Dropdown list

Customer type under which the company is classified.

 

This determines the charges applied for facility reservations, as specified in the Charge Matrix.

 

You can specify the default customer type at System Settings > Online.

Payment Terms

Text

Payment terms used by the company.

 

For reference purposes only.

Notes

Text

General notes about the company.