Use the Custom Question Groups page to create or modify your custom question groups and arrange your custom questions according to a particular context or task.
Go to Administration > System Settings > Custom Question Groups.
Choose one of the following:
To create a new custom question group, click Add New.
To modify an existing custom question group, click the Description of the group.
Enter the name or description of the custom question group in the Description box.
Enter a display name for the group in the Header Text box.
To add a custom question to the custom question group, move it to the Selected Questions box in the Custom Questions section.
Click Save.
Note: For complete descriptions of the options on this page, click here.
Adding or modifying a custom question
Adding or modifying a custom question type
Viewing all custom questions answered by a customer