Use the Unredeemed Gift Cards report to view the number of gift cards sold along with the gift card amounts that have not yet been redeemed.
Go to Reports > Financial Reports > Unredeemed Gift Cards.
In the Filters section, specify the Gift Card Types, Revenue Sites, and Unredeemed As of date that you want to use to filter the report, if necessary.
In the Options section:
Select the method you want to use to group the report.
To hide individual transactions and only display subtotals for each grouping in the report, select Summary Report.
To display the name of the payer for each transaction in the report, select Include Payer Name.
To display the name of the gift card recipient in the report, select Include Recipient.
Select the Output Type for the report.
If you are planning to export the information in this report to a spreadsheet, select Exclude totals.
Click Run Report.
Note: For complete descriptions of the options on this page, click here.
Adding or modifying a gift card