Use this page to book private lessons. Customers can purchase a package of lessons or training sessions and either book them immediately or defer booking all or some of them to a later time.
Go to Front Desk > Registrations > Modify Lessons.
You can pre-book private lessons to make a preliminary calculation of the private lesson fees on the staff site. The pre-booking records can serve as a reference for the fees for when you later book the private lessons. To achieve an accurate calculation of the private lesson fees, instead of being assigned the maximum duration for each lesson by default, you need to:
Click the section title link to expand the Private Lessons Bookings section.
Select Pre-book Private Lessons?
Select the name of the Instructor from the predefined drop-down list.
Enter the Number of Lessons and Duration of Lessons.
Click Submit.
Click Book More Lessons.
Select the instructors, center, facility, dates, times, and days of the week to use to search for available lesson times.
Click Search.
| Name of Field | Type | Description | |
Availability Search Criteria |
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Select all Instructors to search for |
Multi-select list |
You can select more than one instructor responsible for teaching the activity at a time. |
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Show only availability at |
Dropdown list |
Select a center to narrow your search.
The results will display only instructors who have a default facility at that center.
If a particular default facility is not available to book, ACTIVE Net attempts to reserve another default facility. |
|
Use this facility to book lessons |
Dropdown list |
You can select a facility to use as the default facility from the dropdown list when booking lessons.
Note: The facilities from the Use this facility to book lessons dropdown list belong to the specific center you select from the Show only availability at option. |
|
Select dates and times to search for |
1st Date |
Date |
First date of the private lesson booking. |
Last Date |
Date |
Last date of the facility reservation. |
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or Next ___ Months |
Numeric |
Option to check for the availability of the private lesson for the next number of specified months. |
|
Time Range |
Numeric |
Time range selected for the private lesson bookings. |
|
Days of the Week |
Checkboxes |
Days selected for the private lesson bookings. |
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Allow Partially Reschedule? |
Checkbox |
Select this option to allow users to reschedule a portion of the private lessons. |
|
Override pre-defined make up lesson dates? |
Checkboxes |
If you select this checkbox, all the make up lessons occurring in the search period are displayed as available dates for regular bookings.
Note: This option is not displayed when the lessons are re-scheduled to another date. The pre-defined make up lesson dates will be shown as available dates. |
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Show as unavailable if facilities are not available? |
Checkboxes |
Select this checkbox to show the dates and time as unavailable if no facilities are available (including instructors with no available facilities). |
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Click Search. The search result is displayed in the grid below.
Tip: Click Same Lesson to add the customer to an existing private lesson using the same settings. This effectively creates a group private lesson. You can add customers up to the maximum number specified on the Private Lesson Configuration page. |
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Lesson Dates |
Date |
Displays the date of the lesson. |
|
Instructor Name |
Hyperlink |
Click the underlined instructor name to display the Instructor Detail pop-up page.
Tip: View the instructor's default facility settings and the assigned facility. |
|
Time |
Checkbox
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Select the checkboxes in the Time columns to book lessons at specific time.
You can click the time links in the header to automatically select available checkboxes up to the maximum number of booking lessons.
Note: When a cell is not available, you can hover over the "x" to see the reason:
|
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Override Max number of lessons |
Checkbox |
Select this checkbox to override the maximum number of booking lessons.
Note: If you have the override profile, you can select the checkbox directly. If you do not have the profile, the checkbox is disabled by default. To enable this checkbox, you must instead provide an ID and password of another system user who has that profile. |
|
Select Sort Order for Grid |
Dropdown list |
You can sort the grid by Date or by Instructor. |
|
Lessons for Customer |
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Lesson Information |
Date/Time/Duration/ Instructor/Facility |
Information regarding the date, time, duration, instructor and facility for activity lessons already booked.
To modify the date for the booked lessons:
Note: When deferred revenue is activated, and you reschedule private lessons, revenue is automatically moved from the designated revenue account into the deferred revenue account. |
|
Remove |
Checkbox |
Select this checkbox to remove an activity.
You can click Select all or Deselect all both at the header and footer of the grid to select or clear all checkboxes.
If this is a group lesson, you can remove the individual customer. Select the specific lesson, then click Individual Remove. |
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Reschedule |
Checkbox |
To indicate that a private lesson must be rescheduled, select this checkbox.
If this is a group lesson, you can reschedule the individual customer. Select the specific lesson, then click Individual Reschedule. From the dropdown lists, select a Participant Attend Code and Instructor Attend Code.
Note: When you select an attendance code (see below) with the attribute Mark as Needing to be Rescheduled, this checkbox is automatically selected. |
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Refund |
Checkbox |
To refund the lessons you have selected to re-scheduled, select the lessons and click Refund.
All selected lessons will be listed in the Refund Lessons grid with the Date, Start Time, Duration, Participant Attendance Code, Instructor Attendance Code, Instructor, Facility information.
Note: If the changes alter the fees, a pop-up dialog box appears. Click OK to continue without recalculating the fees.
Note: When the lessons are selected to be refund, the Set Attendance Form page will be disabled. |
|
Participant Attendance Code |
Dropdown list |
Select an attendance code for the particpant (all codes here have the Mark as Needing to be Rescheduled attribute).
Note: If the attendance code has already been assigned in the Attendance form, the list is read-only. |
|
Instructor Attendance Code |
Dropdown list |
Select an attendance code for the instructor (all codes here have the Mark as Needing to be Rescheduled attribute).
Note: If the attendance code has already been assigned in the Attendance form, the list is read-only. |
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Select Sort Order for Grid |
Dropdown list |
You can sort the grid by Date or Instructor from the dropdown list. |
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You can change the scheduled facilities for booked lessons as follows:
Click the Change Facilities button on the right side to display the Private Lessons Facility Selection section.
From the Private Lessons Facility Selection section, do one of the following:
Enter a facility name in the Facility Name text box, OR
Select some search criteria from the Facility Types, Amenities and Centers list box.
Click the Search button to list the availability of all facilities that match the search criteria.
Select the facilities you want to change from the list on specific dates.
Click on a facility name header to change all dates to that facility.
Click the Save Changes button to save the changes. Click the Cancel and Return button to cancel the changes and return to the private lesson page.