Package fees are charges that have been set up in the system and then are attached to specific packages.
Note that a package may have multiple charges (including discounts) attached.
Packages sold using auto renewal will use the default prefilled fee for the customer. Therefore all packages should be configured to have a valid prefill fee to ensure the correct price is charged during auto renewal.
Prior to entering the package fees, the following data points must be configured:
Select the Administration tab.
Select the following menu links: Membership Settings > Packages.
Search for and select the desired package.
Select the Change Package Fees link.
To add
From the Package Fees page, clicking on the Add New button displays the Change Package Fee Detail page, allowing you to create a new record.
To modify
From the Package Fees page, clicking a fee Description displays the Change Package Fee Detail page with the following fees defined below, allowing you to make any necessary changes and Save or Delete the record at the bottom of the page:
Name of Field | Type | Description |
Primary Charge |
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Charge Name | Dropdown list | The description of the charge to attach to this package, as selected from a predefined list. Required. |
General Information |
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Charge Name |
Text | The name of the charge as will be selected when adding charges
to membership packages.
Required. |
Charge Type |
Dropdown list |
The type of the charge. The options are:
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Fee Order |
Numeric |
The rank defining where this fee will appear in the list of charges.
In cases where multiple fees apply to a package, agencies often wish to have the most commonly used fee appear first in the list.
Required, and must be greater than zero. |
Allow Override |
Dropdown list |
The option to permit a user to change the amount of this fee at the time of sale, and whether or not this is based on their login permissions. Required. |
Customer Type |
Dropdown list |
Customer type under which the customer is classified, as selected from a predefined list.
This determines the charges applied for facility reservations, as set in the Charge Matrix.
The default customer type can be set at System Settings > General. |
Description |
Text |
Description of the charge.
Clicking the 'down facing' black arrow will increase the size of the text box.
Clicking the 'up facing arrow' will decrease the size of the text box. |
Primary Fee |
Checkbox |
Option to denote this fee as a primary fee.
The primary fee is the standard fee for the package.
This is the fee that will be displayed on the public side as the standard fee. |
Allow pro-rating during refunds as of ________ |
Date |
Option to allow prorating of the refund amount, effective
on the date entered here. For example: only half of the fee may be refunded if 6 months of an annual membership had already passed. |
Allow pro-rating during enrollments/sales as of ________ |
Date |
Allow prorating of the charge during sale of the package, effective on the date entered here.
For example: only half of the fee may be charged if 6 months of an annual membership had already passed. |
Fee Information |
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G/L Account |
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The general ledger account to which the revenue from this fee will go, as selected from a predefined list.
If a default G/L account was selected when creating the charge record, this field will be pre-filled with that account but it can be changed as necessary.
If the charge is a discount, this identifies the G/L account from which the charge comes.
Required (unless charge is a discount). |
Fee Amount |
Numeric |
Enter the amount of this fee.
If a default amount was entered when creating the charge record, this field will default to that amount but it can be changed as necessary.
Note that this is an optional field, therefore the fee can be zero dollar value if desired for tracking purposes. |
Per Use Fee? |
Checkbox |
Option to denote that the Fee Amount is the charge for each use of the membership pass.
Applicable to punch type passes, where the total charge depends on the number of uses (for example: 10-punch or 20-punch passes). |
Discountable? |
Checkbox |
Option to determine if discounts may be applied to this fee. |
Per Pass Fee? |
Checkbox |
Option to denote that the Fee Amount is the charge for each pass card of the membership package.
For example: a standard fee is charged for an annual membership pass, regardless of how many times the customer uses it. The same fee is charged if another pass is printed for another family member. |
Only apply to renewal? |
Checkbox |
Option to denote that this fee may only be applied to membership renewals. |
Only apply to suspended cycle of auto-renewal? |
Checkbox |
If you only want to charge this fee when this membership package is auto-renewed and is suspended for the corresponding renewal period, select this option.
This option is only available if this membership package is renewable and uses a time period. |
Fee SplitsYou can split an membership package fee into up to eight GL accounts. |
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G/L account |
Dropdown list |
The general ledger account to which the revenue from this fee will go, as selected from a predefined list. |
Percentage |
Numeric |
The percentage for each fee split |
Discount Information |
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G/L Account |
Dropdown list |
The general ledger account to which the revenue from this fee will go, as selected from a predefined list.
If a default G/L account was selected when creating the charge record, this field will be pre-filled with that account but it can be changed as necessary.
If the charge is a discount, this identifies the G/L account from which the charge comes.
Required (unless charge is a discount). |
Discount Type |
Numeric |
Select whether the discount will be a fixed amount or percentage discount. |
Discount Percent |
Numeric |
The discount percentage.
Note: If the discount is a fixed amount discount the amount will be entered in the Fixed Amount field. |
Fixed Amount |
Numeric |
If the discount is a fixed amount, the number will automatically be entered in this field. |
Apply to purchase of __ time periods or more |
Numeric
|
Option to apply the discount only for purchases of the specified time period or more.
For example: the discount may apply if 3 months or more of a monthly pass is purchased.
If left blank, the discount is applied regardless of time period purchased. |
Only apply to renewal? |
Checkbox |
Option to denote that this discount may only be applied to membership renewals. |
Scholarship / Financial Aid |
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G/L Account |
Dropdown list |
The general ledger account to which the revenue from this fee will go, as selected from a predefined list.
If a default G/L account was selected when creating the charge record, this field will be pre-filled with that account but it can be changed as necessary.
If the charge is a discount, this identifies the G/L account from which the charge comes.
Required (unless charge is a discount). |
Type of Scholarship / Financial Aid |
Numeric |
Select whether the discount will be a fixed amount or percentage discount. |
Percentage |
Numeric |
The discount percentage.
If the discount is a fixed amount, the number will automatically be entered in this field. |
Default Amount |
Numeric |
Enter the amount of this fee.
If a default amount was entered when creating the charge record, this field will default to that amount but it can be changed as necessary.
Note that this is an optional field, therefore the fee can be zero dollar value if desired for tracking purposes. |
Apply to purchase of __ time periods or more |
Numeric |
Option to apply the discount only for purchases of the specified time period or more.
For example: the discount may apply if 3 months or more of a monthly pass is purchased.
If left blank, the discount is applied regardless of time period purchased. |
Only apply to renewal? |
Checkbox |
Option to denote that this discount may only be applied to membership renewals. |
Tax Information |
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Taxable by? |
Checkboxes |
Option to specify which taxes (as defined in the site record) are applicable to be charged for this package. |
Charge - Prefill |
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Prefill Condition |
Dropdown list |
Select the prerequisite condition under which the fee is automatically charged.
For example, this could be based on customer types, or whether the transaction involving the package fee is done on the public site
Note: For package fees automatically applied to Members, you can specify the particular packages and/or package categories the package fee applies to. |
Age Qualification |
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Minimum Age | Numeric | Minimum age of customer (in years) required to qualify for the fee. |
Maximum Age | Numeric | Maximum age of customer (in years) required to qualify for the fee. |
Alternate Key Qualification |
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Alternate Key Type | Hyperlink | Only the customers with this alternate key type are qualified
for the package fee.
Click the Remove button to remove the selected items in the list box.
You can go to the Alternate Key Type page to learn more about the alternate key types. |
Alternate Key Status | Hyperlink | Only the customers with this alternate key status are qualified
for the package fee.
Click the Remove button to remove the selected items in the list box.
You can go to the Alternate Key Status page to learn more about the alternate key status. |
Note: If multiple alternate key types and alternate key statuses are specified, customers who match at least one of the conditions will qualify for the charge. | ||
General Qualifiers |
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Minimum Passes to Qualify | Numeric | Minimum number of passes to purchase to qualify for the fee.
For example, a minimum of 3 passes has to be purchased to qualify for the fee. Purchases of less than 3 passes will be charged a different fee. |
Maximum Passes to Qualify | Numeric | Maximum number of passes to purchase to qualify for the fee.
For example, a maximum of 5 passes can be purchased to qualify for the fee. Purchases of more than 5 passes will be charged a different fee. |
Minimum Uses to Qualify | Numeric | Minimum number of uses to purchase to qualify for the fee.
Applicable to punch type passes. For example, a minimum of 10 uses (for example: 10-punch pass) has to be purchased to qualify for the fee. Purchases of less than 10 uses will be charged a different fee. Note: This field is only available if the Per Use Fee option is selected above. |
Maximum Uses to Qualify | Numeric | Maximum number of uses to purchase to qualify for the fee.
Applicable to punch type passes. For example, a maximum of 20 uses (for example: 20-punch pass) can be purchased to qualify for the fee. Purchases of greater than 20 uses will be charged a different fee. Note: This field is only available if the Per Use Fee option is selected above. |
Dates |
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Activation Date | Date | Start date when the fee will be applied, entered in month, day, year format or by clicking the icon and selecting a date from the pop-up calendar. |
Expiration Date | Date | Last date when the fee can be applied, entered in month, day, year format or by clicking the icon and selecting a date from the pop-up calendar. |
Scheduled Fee Change |
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Effective Date | Date | Start date when the new fee amount will be applied, entered in month, day, year format or by clicking the icon and selecting a date from the pop-up calendar. |
Charge Amount |
Numeric | New amount of the fee that is scheduled to replace the current fee. |