Package fees

Package fees are charges that have been set up in the system and then are attached to specific packages.

 

Note that a package may have multiple charges (including discounts) attached.

 

Packages sold using auto renewal will use the default prefilled fee for the customer. Therefore all packages should be configured to have a valid prefill fee to ensure the correct price is charged during auto renewal.

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Primary Charge

General Information

Fee Information

Fee Splits

Discount Information

Scholarship / Financial Aid

Tax Information

Charge - Prefill

Age Qualification

Alternate Key Qualification

General Qualifiers

Dates

Scheduled Fee Charge

Prerequisite Components

Prior to entering the package fees, the following data points must be configured:

Charges

Packages

GL Accounts

Where are they found?

    1. Select the Administration tab.

    2. Select the following menu links: Membership Settings > Packages.

    3. Search for and select the desired package.

    4. Select the Change Package Fees link.

How are they added or modified?

To add

From the Package Fees page, clicking on the Add New button displays the Change Package Fee Detail page, allowing you to create a new record.

 

To modify

From the Package Fees page, clicking a fee Description displays the Change Package Fee Detail page with the following fees defined below, allowing you to make any necessary changes and Save or Delete the record at the bottom of the page:

Name of Field Type Description

Primary Charge

Charge Name Dropdown list

The description of the charge to attach to this package, as selected from a predefined list.

Required.

General Information

Charge Name

Text The name of the charge as will be selected when adding charges to membership packages.
Required.

Charge Type

Dropdown list

The type of the charge. The options are:

  • Fee - This fee will be charged to the customer.

  • Discount - Indicates this is a discount that can be applied to fees.

Fee Order

Numeric

The rank defining where this fee will appear in the list of charges.

 

In cases where multiple fees apply to a package, agencies often wish to have the most commonly used fee appear first in the list.

 

Required, and must be greater than zero.

Allow Override

Dropdown list

The option to permit a user to change the amount of this fee at the time of sale, and whether or not this is based on their login permissions.

Required.

Customer Type

Dropdown list

Customer type under which the customer is classified, as selected from a predefined list.

 

This determines the charges applied for facility reservations, as set in the Charge Matrix.

 

The default customer type can be set at System Settings > General.

Description

Text

Description of the charge.

 

Clicking the 'down facing' black arrow will increase the size of the text box.

 

Clicking the 'up facing arrow' will decrease the size of the text box.

Primary Fee

Checkbox

Option to denote this fee as a primary fee.

 

The primary fee is the standard fee for the package. 

 

This is the fee that will be displayed on the public side as the standard fee.

Allow pro-rating during refunds as of ________

Date

Option to allow prorating of the refund amount, effective on the date entered here.

For example: only half of the fee may be refunded if 6 months of an annual membership had already passed.

Allow pro-rating during enrollments/sales as of ________

Date

Allow prorating of the charge during sale of the package, effective on the date entered here.

 

For example: only half of the fee may be charged if 6 months of an annual membership had already passed.

Fee Information

G/L Account

 

The general ledger account to which the revenue from this fee will go, as selected from a predefined list.

 

If a default G/L account was selected when creating the charge record, this field will be pre-filled with that account but it can be changed as necessary.

 

If the charge is a discount, this identifies the G/L account from which the charge comes.

 

Required (unless charge is a discount).

Fee Amount

Numeric

Enter the amount of this fee.

 

If a default amount was entered when creating the charge record, this field will default to that amount but it can be changed as necessary.

 

Note that this is an optional field, therefore the fee can be zero dollar value if desired for tracking purposes.

Per Use Fee?

Checkbox

Option to denote that the Fee Amount is the charge for each use of the membership pass.

 

Applicable to punch type passes, where the total charge depends on the number of uses (for example: 10-punch or 20-punch passes).

Discountable?

Checkbox

Option to determine if discounts may be applied to this fee.

Per Pass Fee?

Checkbox

Option to denote that the Fee Amount is the charge for each pass card of the membership package.

 

For example: a standard fee is charged for an annual membership pass, regardless of how many times the customer uses it. The same fee is charged if another pass is printed for another family member.

Only apply to renewal?

Checkbox

Option to denote that this fee may only be applied to membership renewals.

Only apply to suspended cycle of auto-renewal?

Checkbox

If you only want to charge this fee when this membership package is auto-renewed and is suspended for the corresponding renewal period, select this option.

 

This option is only available if this membership package is renewable and uses a time period.

Fee Splits

You can split an membership package fee into up to eight GL accounts.

G/L account

Dropdown list

The general ledger account to which the revenue from this fee will go, as selected from a predefined list.

Percentage

Numeric

The percentage for each fee split

Discount Information

G/L Account

Dropdown list

The general ledger account to which the revenue from this fee will go, as selected from a predefined list.

 

If a default G/L account was selected when creating the charge record, this field will be pre-filled with that account but it can be changed as necessary.

 

If the charge is a discount, this identifies the G/L account from which the charge comes.

 

Required (unless charge is a discount).

Discount Type

Numeric

Select whether the discount will be a fixed amount or percentage discount.

Discount Percent

Numeric

The discount percentage.

 

Note: If the discount is a fixed amount discount the amount will be entered in the Fixed Amount field.

Fixed Amount

Numeric

If the discount is a fixed amount, the number will automatically be entered in this field.

Apply to purchase of __ time periods or more

Numeric

 

Option to apply the discount only for purchases of the specified time period or more.

 

For example: the discount may apply if 3 months or more of a monthly pass is purchased.

 

If left blank, the discount is applied regardless of time period purchased.

Only apply to renewal?

Checkbox

Option to denote that this discount may only be applied to membership renewals.

Scholarship / Financial Aid

G/L Account

Dropdown list

The general ledger account to which the revenue from this fee will go, as selected from a predefined list.

 

If a default G/L account was selected when creating the charge record, this field will be pre-filled with that account but it can be changed as necessary.

 

If the charge is a discount, this identifies the G/L account from which the charge comes.

 

Required (unless charge is a discount).

Type of Scholarship / Financial Aid

Numeric

Select whether the discount will be a fixed amount or percentage discount.

Percentage

Numeric

The discount percentage.

 

If the discount is a fixed amount, the number will automatically be entered in this field.

Default Amount

Numeric

Enter the amount of this fee.

 

If a default amount was entered when creating the charge record, this field will default to that amount but it can be changed as necessary.

 

Note that this is an optional field, therefore the fee can be zero dollar value if desired for tracking purposes.

Apply to purchase of __ time periods or more

Numeric

Option to apply the discount only for purchases of the specified time period or more.

 

For example: the discount may apply if 3 months or more of a monthly pass is purchased.

 

If left blank, the discount is applied regardless of time period purchased.

Only apply to renewal?

Checkbox

Option to denote that this discount may only be applied to membership renewals.

Tax Information

Taxable by?

Checkboxes

Option to specify which taxes (as defined in the site record) are applicable to be charged for this package.

Charge - Prefill

Prefill Condition

Dropdown list

Select the prerequisite condition under which the fee is automatically charged.

 

For example, this could be based on customer types, or whether the transaction involving the package fee is done on the public site

 

Note: For package fees automatically applied to Members, you can specify the particular packages and/or package categories the package fee applies to.

Age Qualification

Minimum Age Numeric Minimum age of customer (in years) required to qualify for the fee.
Maximum Age Numeric Maximum age of customer (in years) required to qualify for the fee.

Alternate Key Qualification

Alternate Key Type Hyperlink Only the customers with this alternate key type are qualified for the package fee.

  1. Click the underlined Alternate Key Type link to pop-up the Alternate Key Type List window.

  2. Select one or more items to the Alternate Key Type list box or click the Add All Selected button for batch selection.

  3. Click the Done button to finish the selection.

 

Click the Remove button to remove the selected items in the list box.

 

You can go to the Alternate Key Type page to learn more about the alternate key types.

Alternate Key Status Hyperlink Only the customers with this alternate key status are qualified for the package fee.

  1. Click the underlined Alternate Key Status link to pop-up the Alternate Key Status List window.

  2. Select one or more items to the Alternate Key Status list box or click the Add All Selected button for batch selection.

  3. Click the Done button to finish the selection.

 

Click the Remove button to remove the selected items in the list box.

 

You can go to the Alternate Key Status page to learn more about the alternate key status.

Note: If multiple alternate key types and alternate key statuses are specified, customers who match at least one of the conditions will qualify for the charge.

General Qualifiers

Minimum Passes to Qualify Numeric Minimum number of passes to purchase to qualify for the fee.
 
For example, a minimum of 3 passes has to be purchased to qualify for the fee.
 
Purchases of less than 3 passes will be charged a different fee.
Maximum Passes to Qualify Numeric Maximum number of passes to purchase to qualify for the fee.
 
For example, a maximum of 5 passes can be purchased to qualify for the fee.
 
Purchases of more than 5 passes will be charged a different fee.
Minimum Uses to Qualify Numeric Minimum number of uses to purchase to qualify for the fee.
 
Applicable to punch type passes.
 
For example, a minimum of 10 uses (for example: 10-punch pass) has to be purchased to qualify for the fee. Purchases of less than 10 uses will be charged a different fee.
 
Note: This field is only available if the Per Use Fee option is selected above.
Maximum Uses to Qualify Numeric Maximum number of uses to purchase to qualify for the fee.
 
Applicable to punch type passes.
 
For example, a maximum of 20 uses (for example: 20-punch pass) can be purchased to qualify for the fee.
 
Purchases of greater than 20 uses will be charged a different fee.
 
Note: This field is only available if the Per Use Fee option is selected above.

Dates

Activation Date Date Start date when the fee will be applied, entered in month, day, year format or by clicking the icon and selecting a date from the pop-up calendar.
Expiration Date Date Last date when the fee can be applied, entered in month, day, year format or by clicking the icon and selecting a date from the pop-up calendar.

Scheduled Fee Change

Effective Date Date Start date when the new fee amount will be applied, entered in month, day, year format or by clicking the icon and selecting a date from the pop-up calendar.

Charge Amount

Numeric New amount of the fee that is scheduled to replace the current fee.