Modifying a customer's enrollment

You can use the Modify Enrollment page to change fees and other details about an existing customer enrollment.

 

    1. Go to Front Desk > Registration > Modify Enrollment.

    2. In the Find Transaction section, either enter the Receipt Number for the enrollment that you want to modify or search for and select the customer whose enrollment you want to modify.

    3. In the Select Transaction for Enroll from Deposit section, click the Description of the transaction with the deposit that you want to enroll from.

    4. Modify the transaction details that you want to change.

    5. Click Submit.

    6. Complete any additional payment or refund processing, if necessary. See the Receipt Payment Form page for more information.

 

If the activity’s associated facility has been booked by other activities, FlexReg program or permit, the Scheduling Conflict popup displays a list of schedule conflicts. You can selectively override conflicts, edit schedule conflicts, delete activity meeting dates, or ignore conflicts for now.  

Related topics

Enrolling a customer in an activity

Enrolling a customer in an activity from a deposit

Enrolling a customer in an activity from a waitlist

Transferring an activity enrollment

Modifying private lesson bookings

 

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