• Getting Started
• Creating a seasonal program
  • Setting up program details
  • Creating a registration group
    • Volunteer points
    • Enabling wait lists
  • Setting registration prices and billing
    • Setting up single payment
    • Setting up recurring payment
    • Prorated billing
    • Allowing registrants to buy out their volunteer points
  • Defining discounts and fees
    • Defining family discounts
    • Adding a discount coupon
  • Defining registration form questions
    • Adding library questions to your form
    • Adding secondary parent questions to your form
    • Configuring your program to be able to recruit volunteers
    • Creating custom questions
    • Editing questions
      • Editing Report label
      • Making answering a question mandatory
      • Response
        • Setting default response for your question
        • Adding or deleting responses for multiple choices questions
      • Item availability
        • Removing items from online registration
        • Hiding items from both online and offline registrations
      • Changing a question type
      • Editing Date and time questions
      • Creating or editing duration questions
    • Deleting a question
    • Moving objects
    • Grouping questions by section header
  • Creating add-on products
    • Adding a new add-on
    • Making purchasing an add-on required
    • Uploading an image for your add-on
    • Reordering an item
  • Adding waivers to your registration form
    • Adding a custom waiver
  • Customizing email templates
    • Inserting merge fields in an email
  • Verifying payment information
  • Setting registration open and close dates
  • Configuring ACTIVE.com listing page
  • Activating online registration
  • Editing a program
  • Managing training group
• Copying a program
• Deleting a program
• Creating a lesson or clinic
  • Creating sessions and timeslots for your lessons
• Adding swim meets
  • Meet entries
    • Entering swimmers by event
      • Entering relay teams into an event
    • Entering swimmers by name
      • Approving swimmers
      • Declaring an entry as Exhibition
  • Importing meet results
  • Viewing meet results
  • Creating meet entry file
  • Customizing meet entry fee
  • Entering team entry dates
  • Billing athletes
  • Deleting a meet
  • Setting up an OME meet
  • Viewing and updating attendance status
• Attendance
  • Session management
    • Adding a new session
    • Adding participants to sessions
    • Viewing all sessions
    • Viewing sessions by month
    • Viewing sessions by day
    • Taking attendance
    • Copying a session
    • Editing a session
    • Deleting a session
  • Communicating with participants
    • Emailing session participants
    • Text messaging session participants
  • Attendance reports
    • Viewing the Summary Report
    • Exporting an attendance report
• Managing participants and registrations
  • Updating person profile
    • Updating Swimming Australia ID
  • Marking a swimmer as Unattached
  • Adding a performance goal for your swimmers
  • Checking seasonal improvements for a swimmer
  • Editing registration responses
  • Updating waiver status
  • Adding a new payment
  • Adding a miscellaneous fee
  • Transferring a registration
  • Reviewing an order
    • Payment information
    • Canceling or refunding an order
    • ACTIVE Advantage Discount
  • Editing volunteer points commitment for a person
  • Downloading registrations for a program
  • Purchasing add-on products
  • Adding a miscellaneous fee
• Registering an athlete
  • Registering another family member
• Sending broadcast emails
  • Creating an email
    • Adding email recipients
      • Creating a new email recipient list
      • Importing a recipient list
        • Creating a CSV file
        • Correcting errors in a CSV file
    • Adding email attachments
      • File upload policy
    • Inserting merge fields in an email
    • Applying a visual template to your email
      • Adding or editing a header in emails
      • Adding or editing details in emails
      • Adding a register button to your email
      • Adding a logo to your email
    • Choosing message templates for your email
    • Creating a message template
    • Scheduling an email
  • Previewing an email
  • Editing a draft email
  • Viewing sent emails
  • Tracking your email
    • Delivered
    • Refused
    • Failed
    • Opened
    • Clicked
    • Registered
    • Complained
• Sending broadcast texts
  • Creating a text
    • Adding text message recipients
      • Creating a new text message recipient list
    • Inserting merge fields in a text message
  • Editing a draft text message
  • Viewing sent text messages
• Viewing and exporting reports
  • Viewing registrations
    • Transferring a person from a wait list to a group
  • Viewing add-on products
  • Viewing remittance from ACTIVE
  • Viewing orders report
  • Viewing transactions
  • Viewing OME meet entry fees
    • Recording cash payment for meet entry fee
  • Viewing roster report
  • Viewing medical/emergency contact report
  • Viewing waiver report
  • Viewing volunteer points commitments
  • Viewing volunteer jobs sign-up information
  • Downloading USA Swimming registration batch
  • Viewing top times ranking report
  • Viewing meet entry fees
• Volunteer management
  • Creating a volunteer event
  • Deleting a volunteer event
  • Creating a volunteer job
    • Volunteer points
    • Copying a volunteer job
    • Editing or deleting a volunteer job
  • Setting up volunteer registration
    • Setting up form questions
      • Editing Date and time questions
    • Setting up waivers
    • Setting up confirmation email
  • Adding a volunteer
  • Managing volunteers
    • Viewing volunteers for a specific job
    • Editing or deleting a volunteer
    • Reassigning a volunteer
    • Viewing all the jobs assigned to a volunteer
  • Emailing volunteers
  • Checking in volunteer for jobs
    • Downloading a check-in report
  • Marking a volunteer job as complete
• Updating account settings
  • Editing time zone
  • Setting up payment methods from ACTIVE to you
    • Validating your direct deposit payment account
  • Specifying your credit card statement name
  • Changing the accepted payment methods
    • eCheck payment type
  • Specifying who pays the processing fee
  • Adding a custom skin to your program
  • Contact us
  • Webinar training
• User Administration
  • Selecting a role
  • Inviting others to your organization
  • Finding all current users
  • Removing a current user
  • Editing a user
  • Resending an email invitation
• Tools
  • Managing Time Standards
    • Importing a time standard file
    • Adding a new time standard
    • Editing or removing a time standard
  • Managing records
    • Importing a swim record file
    • Adding a new record
    • Editing or removing a time standard
• Version